DCNI-1 v2.0 - Implementing Cisco Data Center Network Infrastructure 1

Implementing Cisco Data Center Network Infrastructure 1 (DCNI-1) v2.0 is a five-day, data center-oriented course. The course starts with an overview of current data center trends, the evolution of data centers, and how to position available Cisco platforms for access, aggregation, and core layers of the data center. The course content is primarily focused on the Cisco Catalyst 6500 Series Switches, Cisco Catalyst 4900 Series top-of-rack switches, and, to a lesser degree, Cisco Blade Switches. The course describes the hardware and software options for the Cisco Catalyst 4900 Series Switches, and considers platforms in the context of a data center network. Next, a detailed discussion on Cisco Catalyst 6500 Series Switch hardware and software architecture follows, focusing on the Cisco Catalyst 6500 Series Switch chassis, power supply, supervisor engine, line cards, and service module options. A new Virtual Switching System (VSS) functionality and configuration steps on how to deploy it are described. Then different features are discussed, with focus on the Cisco Catalyst 6500 Series Switch—the Cisco IOS modularity, quality of service (QoS) policy options and deployment, NetFlow, Cisco IOS Embedded Event Manager (EEM), Automated Diagnostic Tools, Switched Port Analyzer (SPAN), Remote SPAN (RSPAN), and Encapsulated RSPAN (ERSPAN). Since security is a vital part of the Data Center network, the course continues with the description of the Cisco Catalyst 6500 Series Firewall Services Module (FWSM), hardware and software architecture, available features such as address translation, transparent versus routed mode, management and traffic control options, device virtualization with contexts, routing deployment, failover, and deep packet inspection functionality. Network monitoring is also seen as an important part of data center network policy. Thus, the course gives an overview of network monitoring—the benefits of and reasons to deploy network monitoring. The course describes Network Analysis Module (NAM) hardware and software architecture, the steps to provide initial configuration, and the data center-oriented NAM usage cases and configuration. The course concludes with a discussion on high availability, focusing on Hot Standby Router Protocol (HSRP), Virtual Router Redundancy Protocol (VRRP), and Gateway Load Balancing Protocol (GLBP) first-hop failure solutions, and Cisco Catalyst 6500 Series Switch supervisor redundancy options—namely, Route Processor Redundancy (RPR), Route Processor Redundancy Plus (RPR+), Stateful Switchover (SSO), and SSO with Nonstop Forwarding (NSF). The goal of the DCNI-1 curriculum is to enable customers to build scalable, reliable, and intelligent data center networks using Cisco Catalyst 6500 Series Switches equipped with FWSM and NAM service modules, Cisco Catalyst 4900 Series Switches, and Cisco Blade Switches.

DCNI-2 v3.0 - Implementing Cisco Data Center Networking Infrastructure 2

The Implementing Cisco Data Center Networking Infrastructure 2 (DCNI-2) v3.0 is a five-day instructor-led course with lab exercises that are intended to prepare students for the certification exam (no. 642-974). The course schedule consists of approximately 50 percent lecture and 50 percent lab exercises. The Delivery Lab for this course is accessed using a remote access procedure coupled with a GUI application that provides connectivity to all lab devices.

ICN1K v1.0 - Implementing the Cisco Nexus 1000V

Implementing the Cisco 1000V (ICN1K v1.0) is a three-day instructor-led course with lab exercises that are intended to prepare students to install, configure and support the Cisco Nexus 1000V product in VMware servers. The course schedule consists of approximately 50 percent lecture and 50 percent lab exercises. The lab for this course is accessed using a remote access procedure coupled with a GUI application that provides connectivity to all lab devices. If ICN1K v1.0 is offered the same week as ICN52K v3.0, at the same location, you can attend both classes for $3,995.00, giving you a $1,795.00 discount off the regular pricing for the individual classes.

ICN52K v3.0 - Implementing the Cisco Nexus 5000 and 2000

The Implementing the Cisco 5000 Switch and 2000 Fabric Extender course is a two-day instructor-led course with lab exercises that are intended to prepare students to install, configure and support the Cisco Nexus 5000 Switch and 2000 Fabric Extender. The course schedule consists of approximately 50 percent lecture and 50 percent lab exercises. The lab for this course is accessed using a remote access procedure coupled with a GUI application that provides connectivity to all lab devices. If ICN1K v1.0 is offered the same week as ICN52K v3.0, at the same location, you can attend both classes for $3,995.00, giving you a $1,795.00 discount off the regular pricing for the individual classes.

DCNID v2.0 - Data Center Network Infrastructure Design

This 5-day course enables students to create a Data Center network design that optimizes availability, scalability, performance, and security, using the Nexus Products, Catalyst 6500, Catalyst 4948, Firewall Services Module, Intrusion Detection Services Module, and Network Analysis Module.

DCUCD v3.0 - Designing Cisco Virtualized Data Centers

The Cisco Data Center Unified Computing Design (DCUCD) v3.0 is a five-day instructor-led course with lab exercises that help prepare the student for the certification exam 642-982 DCUCD. The course content is primarily focused on the Cisco Unified Computing System (Cisco UCS) and to a lesser degree also on Cisco Nexus 1000v Virtual Switch, Cisco Nexus 7000 Series Switches, Cisco Catalyst 6500 Series Switches, Cisco MDS Series Switches, and VMware vSphere 4. The course starts with an overview of Data Center Computing solutions and then explains the design aspects of the Cisco Data Center Unified Computing solution. The Delivery Lab for this course is accessed using a remote access procedure coupled with a GUI application that provides connectivity to all lab devices.

ICN7K v3.0 - Implementing the Cisco Nexus 7000

Implementing the Cisco 7000 (ICN7K v3.0) is a three-day instructor-led course with lab exercises that are intended to prepare students to install, configure and support the Cisco Nexus 7000 Switch. The course schedule consists of approximately 50 percent lecture and 50 percent lab exercises. The lab for this course is accessed using a remote access procedure coupled with a GUI application that provides connectivity to all lab devices.

IEDIS V1.0 - Implementing Enterprise Data Center Infrastructure Security

Implementing Enterprise Datacenter Infrastructure Security (IEDIS) is a lab-intensive course that allows students to integrate and test Cisco® security products and security best practices that compose the Cisco Enterprise Data Center Architecture. Students will implement and integrate Layer 2 and Layer 3 network security best practices as well as the Cisco Nexus™ 7000 platform into the data center. Hands-on labs for the Cisco Nexus 7000 include initial network configuration with virtual switching, Layer 2 security, and control-plane policing (CoPP). The course also includes the integration of the Cisco ASA into the data center architecture as a redundant routed pair with additional labs on the implementation of the IPS functionality using the AIP-SSM-40 module. Once the infrastructure has been deployed and secured, the students will deploy Cisco Security Manager and Cisco Secure Monitoring Analysis and Response System (Cisco Security MARS) to manage network security devices.

DCUCI v3.0 - Data Center Unified Computing Implementation

This five-day hands-on course focuses on the Cisco Unified Computing System (Cisco UCS) deployment and operations. Participants will learn how to configure and manage Cisco UCS servers with consolidated I/O networking for LAN and SAN connectivity and how to virtualize server properties to enable simple and rapid mobility of server operating system images between physical servers. Participants will practice configuring fault tolerance, implementing a multitenant management model, backing up and restoring system configurations, and using the built-in monitoring and troubleshooting tools in Cisco UCS Manager.

ICND1 v1.0 - Interconnecting Cisco Network Devices 1

ICND1 v1.0 focuses on providing the skills and knowledge necessary to implement and support a small switched and routed network. For the purpose of this course, a small network is defined as 1-20 hosts connected to a single switch with the switch running a single VLAN. The switch is also connected to a router that is providing a routed link (RIP & default) to a simulated Internet and corporate office. ICND1 v1.0 works from the bottom up providing knowledge and skills as they are needed. The course starts with an introduction to networking. It then introduces host-to-host communications using TCP/ IP. Next Layer 2 devices (switches, etc.) are introduced into the network. Next Layer 3 devices (routers) are introduced into the network. The introduction of Layer 3 devices leads to the use of WANs and routing to connect the site to the Internet and corporate sites. Finally, device management skills (CDP, TFTP, etc.) are introduced.

ICND2 v1.0 - Interconnecting Cisco Network Devices 2

Interconnecting Cisco Networking Devices Part 2 (ICND2) v1.0 is an instructor-led course presented by Cisco training partners to their end-user customers. This five-day course focuses on using Cisco Catalyst switches and Cisco routers connected in LANs and WANs typically found at medium-sized network sites. The course helps to provide the skills and knowledge necessary to install, operate, and troubleshoot a small to medium-size branch office Enterprise network, including configuring several switches and routers, connecting to a WAN and implementing network security

CCNAX v1.0 - Interconnecting Cisco Networking Devices: Accelerated

Interconnecting Cisco Networking Devices: Accelerated (CCNAX) v1.0 is an extended hours instructor-led boot camp that provides students with the knowledge and skills necessary to install, operate, and troubleshoot a small to medium-sized network, including connecting to a WAN and implementing network security. This course is the equivalent of Interconnecting Cisco Network Devices Part 1 v1.0 and Interconnecting Cisco Network Devices Part 2 v1.0 together. The ideal candidate would be someone who has worked in a data network environment (PC support/helpdesk or network operations/monitoring), and has had hands-on experience, though no formal training, with Cisco IOS devices. This boot camp will serve to review and expand on what the candidate already knows and add to it, the detailed configuration and implementation of Cisco IOS devices. Prospective CCNAX v1.0 students should prepare themselves for course days consisting of at least 10 hours and as long as 12 hours. Homework will be assigned and reviewed daily. Those new to networking and to Cisco IOS should consider taking the ICND1 and ICND2 classes instead of CCNAX v1.0.

BCMSN v3.0 - Building Cisco Multilayer Switched Networks

CCNP Training for advance skills in building Enterprise level switched networks and applications. Integrate Advance Technologies such as VoIP and Wireless. In this course, students will learn how to create an efficient and expandable enterprise network by installing, configuring, monitoring, and troubleshooting network infrastructure equipment (especially Catalyst Multilayer Switches) according to the Campus Infrastructure module in the Enterprise Composite Network model. The campus switched network includes converged IP data, IPC (voice), and Airspace WLAN (Wireless) connectivity.

BSCI v3.0 - Building Scalable Cisco Internetworks

CCNP routing protocol training for professional-level skills in building Enterprise level router networks and applications. Integrates Advanced Technologies. In this course, students will learn how to create an efficient and expandable enterprise network by installing, configuring, monitoring, and troubleshooting network infrastructure equipment (especially routers such as Cisco ISRs) according to the Campus Infrastructure module in the Enterprise Composite Network model. The routed network includes the most commonly used and emerging IP routing protocols.

IP6FD v2.0 - IPv6 Fundamentals, Design and Deployment

The IPv6 Fundamentals, Design and Deployment v2.0 course is a five-day, instructor led training course that combines the IPVSF v1.1 and IPVSD with no overlap. IP6FD v2.0 provides baseline through advanced technical information and training on the next-generation Internet protocol, IPv6. The goal of this course is to prepare the learner for transitioning to IPv6 based networks. IP6FD encompasses design considerations, security considerations, configuration principles, configuring IOS devices for IPv6 and IPv6 transition mechanisms. Throughout the course students will be presented justification for the principles, concepts and practices contained in each lesson. This course will help network engineers understand, configure, and support Cisco devices running IOS software and covers the IPv6 routing protocols such as RIPng, OSPF, BGP, and IS-IS; IPv6 transition mechanisms including tunnels, ISATAP, NAT-PT, and 6to4; and other features. The design and deployment components present in depth coverage of IPv6 design and deployment for DNS, DHCP, integrating IPv6 in an IPv4 network, Multicast, and much more.

CCIE-RSW-N - CCIE Routing & Switching Written Boot Camp

CCIE R&S Written Bootcamp is a 4 day Boot Camp with the class hours being: Monday through Thursday 9:00 AM through 7:00 PM. The course includes a combination of lectures and quizzes that will prepare you for the written exam. The class is designed to provide the students with the best possible techniques to pass the CCIE R&S written exam.

IUWNE v1.0 - Implementing Cisco Unified Wireless Networking Essentials

This course is instructor-led training and includes instructor assisted, hands-on labs. The Implementing Cisco Unified Wireless Networking Essentials training class is designed to help you prepare for the CCNA Wireless certification, an associate level certification in the wireless field. The goal of the IUWNE is to provide you with information to prepare you to help design, install, configure, monitor and conduct basic troubleshooting tasks of a Cisco WLAN in small and medium-sized business and enterprise installations. The IUWNE training class reinforces the instruction by providing you with hands-on labs that range from creating an ad-hoc network and analyzing the communication, configuring a controller, configure and migrate standalone access points (APs), install and configure a Mobility Express Wireless Controller and AP, experiment with connections and roaming, configure Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST) authentication with Wi-Fi Protected Access (WPA), configure the controller and the AP from the Cisco Wireless Control System (WCS) interface, add a map to the WCS, enhance it with the Map editor tool and locate the AP on the map, backup the controller configuration, as well as troubleshooting issues introduced by the instructor.

ROUTE v1.0 - Implementing Cisco IP Routing

Implementing Cisco IP Routing (ROUTE) v1.0 is an instructor-led training course presented by Cisco training partners to their end customers. This five-day course is designed to help students prepare for Cisco CCNP® certification. The ROUTE course is a component of the CCNP curriculum. The ROUTE course is designed to provide professionals of medium to large network sites with information on the use of advanced routing in implementing scalability for Cisco routers that are connected to LANs and WANs. The goal is to train professionals to dramatically increase the number of routers and sites using these techniques instead of redesigning the network when additional sites or wiring configurations are added. The ROUTE training reinforces the instruction by providing students with hands-on labs to ensure they thoroughly understand how to implement advanced routing within their networks.

SWITCH v1.0 - Implementing Cisco Switched Networks

Implementing Cisco Switched Networks (SWITCH) v1.0 is a five-day instructor-led training course, designed to help students prepare to plan, configure, and verify the implementation of complex enterprise switching solutions for campus environments using the Cisco Enterprise Campus Architecture. These skills are validated in the Cisco CCNP® Routing and Switching certification, a professional-level certification specializing in the routing and switching field. This course is a component of the Cisco CCNP Routing and Switching curriculum. This course is designed to give students a firm understanding of how to manage switches in an enterprise campus environment. This training class reinforces the instruction by providing students with hands-on labs.

TSHOOT v1.0 - Troubleshooting and Maintaining Cisco IP Networks

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 is an instructor-led training course that is presented by Cisco training partners to customers who use Cisco products. This five-day course is designed to help network professionals improve the skills and knowledge that they need to maintain their network and to diagnose and resolve network problems quickly and effectively. It also assists the network professional in preparing for Cisco CCNP® certification. This course is a component of the CCNP curriculum. The course is designed to teach professionals who work in complex network environments the skills that they need to maintain their networks and to diagnose and resolve network problems quickly and effectively. The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process. A large part of the training will consist of practicing these skills and reinforcing the concepts by putting them to use in a controlled environment. At the end of the course, the students will have increased their skill level and developed a set of best practices that are based on their own experience and the experiences of other students and that they can take back to their organizations.

CCMSA v6.0 - Cisco Communications Manager System Administration

Cisco Communications Manager System Administration v6.0 (CCMSAv6.0) course focuses on the basic administration of the Cisco Communications Manager product and the devices that register to the Cisco Communications Manager. The course is 40% hands-on laboratory exercises that challenge the student to configure IP Phones, voice gateways, media resources such as Music on Hold, conference and transcoders as well as Call Admission Control.

AUM v5.0 - Administering Unified Messaging

The aim of the Administering Unified Messaging (AUM) v5.0 course is to produce competent administrators of the Cisco Unity product, up to and including Release 5.0. By the end of this course, learners will be able to perform system setup and customization; add, delete, and modify subscribers; and monitor and maintain the Cisco Unity system. It is the initial course in a two-course series; the other is Implementing Unified Messaging (IUM). As such, it lays a successful foundation for participation in the engineering-level course because a learner must understand the product features and how to use them before being able to install, configure, maintain, and troubleshoot the features. The class partially prepares a learner to take the Unified Communication for System Engineers exam (642-104).

CCVP1 v6.0 - CCVP Mini Camp - Week 1 (CVOICE / QoS)

CCVP1 Boot Camp course runs at an accelerated pace, Monday thru Friday, with extended hours, 8:00 AM to 8:00 PM each day, covering material from the CVOICE v6.0 course and the QOS v2.2 course. The CCVP1 v6.0 course provides an understanding of converged voice and data networks and also the challenges faced by the various network technologies. The course also provides network administrators and network engineers with the knowledge and skills required to integrate gateways and gatekeepers into an enterprise VoIP network. This course is one of several courses in the Cisco CCVP™ track that addresses design, planning, and deployment practices and provides comprehensive hands-on experience in configuration and deployment of VoIP networks. The CCVP1 v6.0 course also provides students with in-depth knowledge of IP QoS requirements, conceptual models using Differentiated Services (DiffServ), Integrated Services (IntServ) and Best Effort (over provisioning), and the implementation of IP QoS on Cisco IOS switch and router platforms.

CCVP2 v7.0/6.0 - CCVP Mini Camp - Week 2 (CIPT1/CIPT2)

CCVP2 Boot Camp course runs at an accelerated pace, Monday thru Saturday, with extended hours, 8:00 AM to 8:00 PM each day, covering material from the CIPT1 v7.0/6.0 course and the CIPT2 v7.0/6.0 course. CCVP2 v7.0/6.0 prepares you for installing and configuring a Cisco Unified Communications Manager solution in either a single site or a multisite environment. This course focuses primarily on Cisco Unified Communications Manager Release 7.0, the call routing and signaling component for the Cisco Unified Communications solution. This course also includes H.323, Media Gateway Control Protocol (MGCP) gateway and SIP trunk implementation, the use of a Cisco Unified Border Element (CUBE), and configuration of Survivable Remote Site Telephony (SRST), different mobility features, and voice security. CCVP2 v7.0/6.0 includes lab activities in which you will perform post-installation tasks, configure Cisco Unified Communications Manager and Catalyst switches, implement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP), voice-mail integration, Cisco Unified Video Advantage and numerous user telephone features. In addition, this course includes lab activities in which you will apply a dial plan for a multisite environment, configure survivability for remote sites during WAN failure and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable call admission control (CAC) and automated alternate routing (AAR), a feature that allows rerouting of calls over the public switched telephone network (PSTN) in case of no available bandwidth. An extensive multi-site dial plan lab will explore the many options with multiple sites, gateways, trunks and routing options. There are additional labs for implementing Cisco Unified Communications Manager Device Mobility, Cisco Unified Communications Manager Extension Mobility, Cisco Unified Mobility, and voice security.

CIPT1 v7.0/v6.0 - Implementing Cisco Unified Communications IP Telephony Part 1

Implementing Cisco Unified Communications IP Telephony Part 1 (CIPT1) v7.0/v6.0 prepares you for installing and configuring a Cisco Unified Communications Manager solution in a single site. This course primarily focuses on Cisco Unified CallManager, the call routing and signaling component for the Cisco Unified Communications solution. CIPT1 v7.0/v6.0 includes lab activities in which you will perform post-installation tasks, configure Cisco Unified Communications Manager and Catalyst switches, implement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP), voice-mail integration, Cisco Unified Video Advantage and numerous user telephone features.

CIPT2 v7.0/v6.0 - Implementing Cisco Unified Communications IP Telephony Part 2

Implementing Cisco Unified Communications IP Telephony Part 2 (CIPT2) v7.0/v6.0 prepares you for implementing and configuring, a Cisco Unified Communications Manager solution in a multisite environment. This course focuses on Cisco Unified CallManager, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element, and configuration of Survivable Remote Site Telephony (SRST), different mobility features and voice security. This course includes lab activities in which you will apply a dial plan for a multisite environment, configure survivability for remote sites during WAN failure and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable call admission control (CAC) and automated alternate routing (AAR), a feature that allows rerouting of calls over the public switched telephone network (PSTN) in case of no available bandwidth. There are labs for implementing Cisco Unified Communications Manager Device Mobility, Cisco Unified Communications Manager Extension Mobility, Cisco Unified Mobility, and voice security.

CVOICE v6.0 - Cisco Voice over IP

Cisco Voice over IP (CVOICE) v6.0 provides an understanding of converged voice and data networks and also the challenges faced by the various network technologies. The course also provides network administrators and network engineers with the knowledge and skills required to integrate gateways and gatekeepers into an enterprise VoIP network. This course is one of several courses in the Cisco CCVP™ track that addresses design, planning, and deployment practices and provides comprehensive hands-on experience in configuration and deployment of VoIP networks.

TUC v1.0 - Troubleshooting Cisco Unified Communications Systems

Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Unified Communications systems & solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated system or solution level, and for components such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure. This is a troubleshooting course and the learners should spend 60-70 percent of their time in the lab.

ACUCM v7.0 - Administering Cisco Unified Communications Manager

Administering Cisco Unified Communications Manager (ACUCM) v7.0 provides system administrators and networking professionals with an understanding of the Cisco Unified Communication Manager System from a Level One support perspective. ACUCM teaches the concepts of IP telephony using the Cisco Unified Communication Manager server, including its function, features, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of the Cisco Unified Communication Manager concepts: clustering, route plans, digit manipulation, call admission control, survivability, media resource, and Cisco Unified Communication Manager features, which are all important to supporting IP telephony in the enterprise network. ACUCM is geared to individuals who will be using Cisco Unified Communication Manager Administration to perform basic administration-level tasks and provide level one support. The course focus is on Cisco Unified Communications Manager version 7.x. This course includes various lab exercises to apply what was learned in each preceding lesson. We begin the lab with a newly installed publisher and subscriber. The only elements that are preconfigured are two Media Gateway Control Protocol (MGCP) gateways for the headquarters (HQ) and branch (BR), and an intercluster trunk pointing to the neighbor’s pod. Therefore, the student will become familiar with all the various concepts through configuration of the elements in the lab environment.

QOS v2.3 - Implementing Cisco Quality of Service

Implementing Cisco Quality of Service (QOS) v2.3 provides learners with in-depth knowledge of quality of service (QoS) requirements, conceptual models such as best effort, Integrated Services (IntServ) and Differentiated Services (DiffServ), and the implementation of QoS on Cisco IOS platforms. The curriculum covers the theory of QoS, design issues, and configuration of various QoS mechanisms to facilitate the creation of effective administrative policies providing QoS. Case studies and lab exercises included in the course help learners to apply the concepts mastered in individual modules to real-life scenarios. The course also gives learners design and usage rules for various advanced QoS features and the integration of QoS with underlying Layer 2 QoS mechanisms. This gives learners the opportunity to design and implement efficient, optimal, and trouble-free multiservice networks. Upon completion of this course, the learner will be able to identify, describe, and correctly implement the appropriate QoS mechanisms that are required to create an effective administrative policy providing QoS.

ICMBC v7.0 - Intelligent Contact Manager Boot Camp

The Intelligent Contact Manager Boot Camp v7.0 (ICMBC) is an accelerated class combining the complete Cisco classes for Cisco Intelligent Contact Management Product Training Part 1(ICMPT1), and Cisco Intelligent Contact Management Product Training Part 2(ICMPT2). The classes are condensed by having longer days (8:00 AM to 6:00 PM) and reducing the overlap. This allows those students who attend only to be away from their work for one week instead of the two weeks for the normal ICMPT1, and ICMPT2, classes. The two and a half day ICMPT1 portion covers an overview of the ICM, configuration, basic scripting, WebView reporting, as well as Pre-Routing, Post-Routing, and Translation Routing. The two and a half day ICMPT2 portion provides the knowledge and experience necessary to install, set-up, support and troubleshoot the Cisco ICM system. Students will install and configure Cisco ICM software as it was used in ICMPT1. A pre-configured IPCC Express will be used for the second Contact Center and will be connected by the student installing an IPCC Express Gateway PG. Installation will also include a WebView Server, a Historical Data Server (HDS), and the optional products for Application Gateway and Database Routing. The Cisco Support Tools v2.0 is introduced and will be will be installed in class. Through the use of Support Tools Dashboard utility, and various monitoring and testing utilities, (the process Log files, command line reference) students will be able to identify, analyze, and diagnose various system alarms and events.

IPCCE v1.0 - IP Contact Center Enterprise

The new release Cisco IP Contact Center Enterprise v1.0 is based on updated Call Manager, IP IVR and ICM software. All labs have been rewritten and tested. New call flows have been created and are used as the basis to help students understand how to configure IP Contact Center and understand how it operates. The new course also includes coverage of CAD, the Cisco Agent Desktop, and expanded reporting.

UCCXD v3.0 - Deploying Cisco Unified Contact Center Express

This course, Deploying Unified Contact Center Express (UCCXD) v3.0, provides the student with hands-on experience and knowledge of tasks typically performed for a Contact Center Unified Contact Center Express v7.0 and Unified IP IVR v7.0 deployment. This includes the deployment of Unified Contact Center Express and Unified IP IVR (Unified CCX and Unified IP IVR) as contact center solutions. Tasks include planning, installation, configuration tasks, troubleshooting and creating Cisco scripts.

ICSNS v3.2.3 - Implementing Cisco Storage Networking Solutions

Implementing Cisco Storage Networking Solutions (ICSNS) v3.2.3 is a 5-day lecture/lab course that provides learners with fundamental skills in implementing and troubleshooting Cisco storage networks. Course topics include installing and bringing up the switch, configuring Virtual SANs (VSANs), domains, interfaces, and zones, implementing PortChannels, configuring management security, and basic troubleshooting. You will also learn how to configure highly available FCIP tunnels and tune the performance of your FCIP links. ICSNS v3.2.3 enables the student to describe and configure the hardware and software components of the Cisco MDS 9000 product family, focusing on key technologies and features that apply to departmental, mid-range, and enterprise SANs. It replaces MDS 9000 Configuration and Troubleshooting (MDSCT) v2.2. It also contains the Fibre Channel over IP (FCIP) content formerly found in Cisco Multiprotocol Storage Essentials (CMSE) v2.0.

SNAA v1.0 - Securing Networks with ASA Advance

Securing Networks with ASA Advanced (SNAA) v1.0 is a five-day, instructor-led, lab-intensive course, which teaches the knowledge and skills needed advanced configuration, maintenance, and operation Cisco ASA 5500 Series Adaptive Security Appliances. In SNAA 1.0, lessons have been updated to cover new features in Cisco ASA Security Appliance Software Version 8.0(2), including Policy NAT, Modular policy framework enhancements, ASA 5505 VLAN configuration, EIGRP routing, FTP support for SSL VPN, Onscreen keyboard for the SSL VPN, Administrator-defined customization of all SSL VPN user-visible content, Personal bookmarks for SSL VPN users, ASA as a local certificate authority, Cisco AnyConnect client configuration, Cisco Secure Desktop version 3.2, and Dynamic Access Policy. Securing Networks with ASA Advanced (SNAA) v1.0 replaces the Cisco Secure Virtual Private Networks (CSVPN) course & portions of the Securing Networks with PIX and ASA (SNPA) course. In order to cover new features in ASA software v8.0 and to fully cover the VPN features of the ASA, the content of SNPA was split into two courses, one that covers the fundamentals, SNAF, and one that covers more advanced topics, SNAA. SNAA also utilizes the graphical user interface instead of the command line interface for explanation and discussions of configuring the ASA.

SNAF v1.0 - Securing Networks with ASA Fundamentals

Securing Networks with ASA Fundamentals (SNAF) v1.0 is a five-day, instructor-led, lab-intensive course. This task-oriented course teaches the knowledge and skills needed to configure, maintain, and operate Cisco ASA 5500 Series Adaptive Security Appliances. The course updates Securing Networks with PIX and ASA (SNPA) v5.0. In SNAF 1.0, the ASDM 6.0 graphical user interface (GUI) is used for configuration and monitoring. Although all lessons and labs are now GUI-based, the commands for each configuration task are also presented in the lessons for those who prefer to configure the security appliance via the command line interface (CLI). In SNAF 1.0, lessons have been updated to cover new features in Cisco ASA and PIX Security Appliance Software Version 8.0(2), including Threat detection, Secure logging, Remote command execution in failover pairs, Redundant interfaces, Modular policy framework enhancements, Access control list renaming capability, FTP support for SSL VPN, Onscreen keyboard for the SSL VPN, Administrator-defined customization of all SSL VPN user-visible content, and Personal bookmarks for SSL VPN users.

SNRS v3.0 - Securing Networks with Cisco Routers and Switches

Securing Networks with Cisco Routers and Switches (SNRS) v3.0 is an instructor-led course presented by Cisco training partners to their end-user customers. This five-day course focuses on providing the network specialists with the knowledge and skills needed to secure Cisco IOS router and switch-based networks. Learners will be able to secure the network environment using existing Cisco IOS features, including installing and configuring Cisco IOS Classic Firewall, Cisco IOS Zone-Based Policy Firewall, user group-based firewall, Cisco IOS intrusion prevention system (IPS), authentication proxy, implementing secure tunnels using IP Security (IPsec) technology, and implementing advanced switch security. This course also covers advanced virtual private network (VPN) technologies.

IPS v6.0 - Implementing Cisco Intrusion Prevention System

Implementing Cisco Intrusion Prevention Systems (IPS) v6.0 provides the knowledge and skills needed to design, install, configure, and maintain a Cisco IPS sensor for small, medium, and enterprise networks. The course also describes the procedures for managing intrusion prevention system (IPS) alarms.

CANAC v2.1 - Implementing Cisco NAC Appliance

The Cisco NAC Appliance is an easily deployed software NAC solution that can automatically detect, isolate, and clean infected or vulnerable devices that attempt to access your network. The Implementing Cisco NAC Appliance (CANAC) v2.1 course provides learners with the skills and knowledge needed to implement the Cisco NAC Appliance solution.

MARS v3.0 - Cisco Security Monitoring, Analysis and Response System

The Cisco Security Monitoring Analysis and Response System (CS-MARS) is part of the Cisco Security Management Suite which provides security monitoring for network security devices and host application made by Cisco or non-Cisco providers. In addition to event correlation and data reduction features found in SIM products, CS-MARS also provides topology awareness and automatic mitigation features. In knowing the topology of a network, CS-MARS can determine where the attack is originating and apply the appropriate remediation. CS-MARS is a key component in the Cisco Self Defending Network strategy. CS-MARS exchanges information with CS-Manager to provide a unified security management solution. For example, an administrator can view IPS signatures or the Firewall block / permit syslog messages received from sensors or firewalls. CS-MARS will communicate with CS-Manager and display the IPS signature table or firewall rule table. From there the IPS signature or firewall rule can be modified as necessary. Together CS-MARS and CS-Manager provide a unified management solution for monitoring and provisioning.

IINS v1.0 - Implementing Cisco IOS Network Security

Implementing Cisco IOS Network Security (IINS) v1.0 is a five-day instructor-led course focused on the necessity of a comprehensive security policy and how it affects the posture of the network. Learners will be able to perform basic tasks to secure a small branch type office network using Cisco IOS security features available through web-based GUIs (Cisco Router and Security Device Manager [SDM]) and the command-line interface (CLI) on the Cisco routers and switches. Implementing Cisco IOS Network Security (IINS) v1.0, in conjunction with its prerequisite, Interconnecting Cisco Networking Devices, Part 1 (ICND1) v1.0, will form the recommended training component for this new associate level certification, CCNA Security. IINS v1.0 provides students with the knowledge and skills necessary to achieve competency in Cisco security solutions.